If an item is returned brand new and still factory sealed, In new condition, no processing fee will be charged,
Excluding the original outbound (shipping) fee
Processing fee will not be assessed. If the item comes back to us in used or open box condition,
the original Shipping fee and up to an additional 20% processing fee will be deducted from the refund.
(When opened items are returned, these can no longer be sold as brand new, we must then sell them at a
significantly cheaper price, therefore we must charge up to 50% processing fee for open box return items).
Please allow up to 5 business days from the time we receive the returned item.
Please keep record of your tracking to Ocala Powersports.
Please Contact us at firstname.lastname@example.org
or Call 352-347-2378 for a RMA number.
Monday - Friday 8:00 AM to 4:00 PM ( Eastern Standard Time )